NestWorks Privacy Policy

1. Introduction and Scope

1.1 This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit nestworks.ai, use the NestWorks website, mobile application, or related community services.

1.2 NestWorks provides services to users worldwide, including but not limited to users in North America, Europe, Southeast Asia, and other countries and regions. Because privacy laws may vary across regions, this Policy also explains supplemental rights applicable to users in specific jurisdictions, including certain U.S. states, the European Union / United Kingdom, Canada, and other applicable regions.

1.3 Before using the NestWorks services, please read and understand this Policy carefully. By using or continuing to use the NestWorks services, you agree that we may use and process your relevant information in accordance with this Privacy Policy. If you do not agree with this Policy, please stop using the relevant services. For processing activities for which separate consent is required by law, we will obtain your separate consent.

2. Three-Tier Hierarchical Notification Mechanism

2.1 To fully safeguard your right to know and right to choose, NestWorks implements a three-tier hierarchical notification mechanism that discloses all rules governing the processing of your personal information to you in a progressive manner from concise to comprehensive:

2.1.1 Pop-up Window upon Registration/Login (Upfront Initial Notification): When you register for or log into an account, a concise summary of core personal information processing rules will be displayed on the page. Independent clickable links to the full text of the NestWorks Website Terms of Service, Privacy Policy, and Cookie Policy Statement will be provided. You may only create an account after you have fully reviewed the documents and actively ticked the consent box.

2.1.2 This Full Privacy Policy (Comprehensive Detailed Disclosure): This document sets out in full detail the types of personal information collected by the Platform, the purposes and methods of collection, storage periods, a list of third-party partners, cross-border data transmission rules, and all statutory privacy rights you are entitled to.

2.1.3 Account Settings–Privacy Preference Center (Dynamic Self-Administration): A dedicated privacy management panel is built into your account. You may in real time, item by item, authorize or withdraw consent for all categories of personal information processing, toggle Cookie tracking on or off, disable marketing message push notifications, and revise your consent preferences at any time.

2.1.4 Supplementary Note: The three tiers of notification complement one another. The upfront pop-up window delivers a concise pre-notice; this full policy fulfills all legal disclosure compliance obligations, and the Privacy Preference Center empowers you to independently adjust your consent permissions at any time.

3. Basic Rules for Consent

3.1 Where you merely browse the website without submitting any form or registering an account, we only collect anonymized access logs that cannot identify any specific natural person, and your consent is not required; provided that, for non-essential cookies and similar tracking technologies, we will still obtain your consent in accordance with applicable law.

3.2 Prior to account registration, drawing upload, order submission, or initiating a cash withdrawal, you must actively check the corresponding consent box. If you decline to grant consent, you will not be able to use the corresponding functions; provided that basic services, such as mere browsing and access to public community content, remain available.

3.3 Silence, prolonged page stay, and automatic page redirect shall not constitute the User’s consent to data processing. Valid informed consent shall only be generated by the User’s manual check and confirmation action.

3.4 This Policy is issued in Simplified Chinese and English versions, both of which shall have equal legal effect. If any textual ambiguity exists between the two versions, the mandatory laws of the applicable jurisdiction shall prevail. To reduce ambiguity, to the extent permitted by applicable law, the Chinese version shall serve as the basis for interpretation.

3.5 In accordance with relevant laws and regulations, we may lawfully collect and use your personal information without your consent under the following circumstances:

3.5.1 where necessary for the conclusion or performance of a contract to which you are a party;

3.5.2 where necessary for the performance of statutory duties or statutory obligations;

3.5.3 where necessary to respond to a public health emergency, or to protect the life, health, and property safety of natural persons in an emergency;

3.5.4 where personal information is processed within a reasonable scope for the purpose of news reporting, public opinion supervision, or other activities in the public interest;

3.5.5 where personal information disclosed by you or otherwise lawfully made public is processed within a reasonable scope in accordance with the law;

3.5.6 other circumstances provided by laws and regulations.

4. Information We May Collect Where Necessary

4.1 Information You Provide

When you register an account, create a profile, publish content, participate in community interactions, contact customer support, or use platform features, you may provide us with:

4.1.1 Account information: username, email address, password, nickname, or other login credentials.

4.1.2 Profile information: avatar, personal bio, region, device preferences, creative disciplines, and other information that you voluntarily provide.

4.1.3 User-generated content: CAD drawings, G-code files, project images, videos, project descriptions, comments, favorites, likes, following relationships, private messages, or other community interaction content that you upload, publish, or submit.

4.1.4 Points and rewards data: your community points balance, points earning records (new user tasks, daily tasks, content quality rewards, community interaction rewards), points spending records (rewards store redemptions, cash withdrawal applications), points freezing and unfreezing records, redemption review status, points expiration records, and anomalous activity flags generated by our rewards integrity controls.

4.1.5 Transaction and service information: if NestWorks provides inquiry, quotation, order, payment, redemption, or manufacturing service features, we may collect information related to transaction fulfillment, risk control, customer support, and compliance, including but not limited to redeemed product information, withdrawal amount and receiving account information, order status, and logistics information.

4.1.6 Tax-related information: when you apply to redeem points for cash (withdrawal), we may collect necessary tax identity information under applicable laws (such as U.S. IRS requirements), including but not limited to tax forms (such as W-9 and W-8BEN) and related taxpayer identification numbers.

4.1.7 Communication information: questions, complaints, appeals, surveys, or other communications that you submit to customer support, operations personnel, or platform feedback channels.

4.2 Information We Collect Automatically

When you access or use the NestWorks services, we may automatically collect:

4.2.1 Device and log information: IP address, browser type, operating system, device identifiers, access time, page views, clickstream data, error logs, crash logs, and similar information.

4.2.2 Usage behavior information: search, browsing, downloads, likes, favorites, comments, follows, posts, reports, shares, page dwell time, and other in-service operation records.

4.2.3 Cookie and similar technology information: we may use cookies, pixel tags, local storage, or similar technologies to identify your device, remember preferences, analyze traffic, improve security, and enhance user experience.

4.2.4 Location information: with your authorization or where permitted by applicable law, we may infer your approximate region based on your IP address, or request more precise location permissions when required for specific features.

4.3 Information from Third Parties

In applicable scenarios, we may obtain information from the following sources:

4.3.1 Third-party login services: when you choose to log in using Google, Facebook, or another third-party account, we may receive basic information necessary to complete login and account binding based on your authorization, such as public name, avatar, and email address.

4.3.2 Payment, risk control, data analytics, and customer support providers: when providing payment, anti-fraud, security detection, data analytics, or customer support, relevant providers may provide us with necessary information.

4.3.3 Public sources or partners: to the extent permitted by law, we may obtain supplemental information from public sources or compliant partners for security, compliance, anti-fraud, or enforcement purposes.

4.4 Sensitive Personal Data Specific Disclosure

Where applicable law defines the following information as sensitive personal information or special categories of data: receiving account information, tax identity materials, real-time geolocation, account login credentials, private message content, etc.:

4.4.1 Collected only for minimal necessary purposes: order settlement, tax compliance, matching local CNC manufacturers.

4.4.2 A separate pop-up notice with a standalone consent checkbox will trigger before collection; refusal disables only relevant functions without restricting core community browsing or work publishing.

4.4.3 Fully encrypted storage; all sensitive data will be erased upon business termination per legal retention periods and shall not be shared with third parties without a lawful basis.

4.5 Full Disclosure Table of Third-Party SDKs / Service Providers

4.5.1 NestWorks Official Website (nestworks.ai)

4.5.2 WorksBase Community Web (web-community-user)

4.5.3 Processors / Service Providers (typically do not set analytics cookies on the site)

5. How We Use Your Information

We may process your information for the following purposes:

5.1 To provide, operate, maintain, and improve the NestWorks services.

5.2 To create and manage your account and verify your identity.

5.3 To support project publishing, content browsing, comments, favorites, likes, follows, private messages, downloads, and other community interaction features.

5.4 To support inquiry, quotation, order, payment, redemption, manufacturing services, or other platform transaction features.

5.5 To send you service notices, account security alerts, review results, transaction notices, customer support responses, and other necessary communications.

5.6 To conduct data analytics, product research, user experience optimization, and service quality improvement.

5.7 To provide, operate, and improve AI Lab features, including generating 3D models, design proposals, or other AI-assisted content based on user-submitted text, images, or other materials. We will not use your user content to train third-party AI models unless we obtain your explicit consent.

5.8 To identify, prevent, and address fraud, abuse, violating content, security incidents, or other illegal activities.

5.9 To protect the legitimate rights and interests of NestWorks, users, and third parties.

5.10 To comply with applicable laws and regulations, judicial proceedings, regulatory requirements, or lawful requests from government authorities.

5.11 For marketing, event notifications, personalized recommendations, or advertising-related purposes where permitted by law and with your consent.

6. How We Share and Disclose Your Information

6.1 We will not disclose your personal information to third parties except as described in this Policy or with your authorization. Where necessary, we may share or disclose your personal information to third parties for one or more of the following purposes and under the circumstances set forth below:

6.1.1 Service providers: with third parties that are contractually bound and process information on our behalf, such as cloud storage, content delivery, payment processing, data analytics, customer support, security and risk control, email delivery, and marketing service providers.

6.1.2 Parties related to transactions or manufacturing services: when you use in-platform inquiry, quotation, order, payment, fulfillment, or manufacturing service features, we may share necessary information with relevant parties to the extent required for transaction completion, fulfillment, after-sales service, dispute handling, and compliance.

6.1.3 Business transfers: in transactions involving mergers, acquisitions, asset sales, financing, restructuring, or bankruptcy, your information may be transferred as part of business assets, but we will require the recipient to continue complying with protection requirements no less protective than this Policy.

6.1.4 With your consent: for other disclosures with your explicit consent or at your active request.

6.2 We may transfer your personal data to these partners, or grant them access thereto, in order to perform the agreements concluded with them. When we transmit your personal data to our partners in their ordinary course of business, we endeavor to keep such transmission to a minimum and limit it to what is strictly necessary.

6.3 For "sale" or "sharing" of personal information as defined under applicable law, we will provide corresponding disclosures and opt-out mechanisms in accordance with local laws.

7. Cookies and Tracking Technologies

7.1 We use cookies, pixel tags, local storage, and similar technologies to identify your device, remember your preferences, keep you logged in, analyze service usage, improve security, optimize product experience, and provide personalized content or advertising where permitted by applicable law and with your consent.

7.2 You can manage or delete cookies through your browser settings. Users in certain regions may also use cookie preference management tools to accept or reject non-essential cookies. Disabling certain cookies may affect some NestWorks features.

7.3 If required by applicable law, we will provide opt-out methods for targeted advertising, cross-context behavioral advertising, and the “sale” or “sharing” of personal information, and will identify and respond to applicable browser privacy signals within a reasonable scope.

8. Data Subject Rights

8.1 Depending on the laws applicable in your country or region, you may have one or more of the following rights:

8.1.1 Right of access: to request whether we process your personal information and obtain a copy of relevant information.

8.1.2 Right to correction: to request correction of inaccurate or incomplete personal information.

8.1.3 Right to deletion: to request deletion of your personal information, except where retention is required by law or necessary for business purposes.

8.1.4 Right to withdraw consent: for information processed based on your consent, you may withdraw consent at any time.

8.1.5 Right to restriction of processing: to request that we restrict processing of your personal information in specific circumstances.

8.1.6 Right to data portability: to request your personal information in a structured and commonly used format to the extent permitted by applicable law.

8.1.7 Right to object: to object in specific circumstances to data processing based on our legitimate interests.

8.1.8 Right to opt out: to opt out of targeted advertising, cross-context behavioral advertising, and the "sale" or "sharing" of personal information as defined under applicable law.

8.1.9 Right to non-discrimination: exercising your privacy rights in accordance with law will not result in unreasonable differential treatment or service degradation.

8.2 For users in California, Virginia, Colorado, and other U.S. regions, we will handle your requests in accordance with applicable state privacy laws. For users in the European Union, the United Kingdom, and other applicable regions, we will handle your requests under the GDPR, UK GDPR, or applicable local data protection laws. For users in Canada and other regions, we will process your access, correction, consent withdrawal, and complaint requests in accordance with applicable local privacy laws.

8.3 You may contact us at [support@nestworks.ai ] to exercise relevant rights. To protect account security, we may need you to provide necessary information to verify your identity. We will respond to your request within the time limit required by applicable law.

8.4 General Rules for Consent Withdrawal: All data processing activities carried out based on your consent (marketing notifications, third-party tracking, AI material access, location collection) support itemised independent withdrawal:

8.4.1 Access path: Account Settings - Privacy Consent Management, with an independent toggle switch for each consent clearly marked as "Authorized" / "Disabled";

8.4.2 Secondary confirmation pop-up prompt: Withdrawal shall only halt subsequent data processing; all compliant processing activities completed prior to withdrawal remain legally valid; 8.4.3 An email receipt will be sent to you upon successful operation, and logs of consent changes shall be retained for no less than three years;

8.4.4 You may return to this page at any time to re-enable the corresponding consent.

9. Statutory Privacy Rights and Exercise Methods

Unified exercise channels: ① Account Settings–Privacy Preference Center (self-service operations); ② Customer Service Email: support@nestworks.ai. We will respond to and process your identity-verified requests within the time limit prescribed by applicable law upon receipt of the identity-verified request.

9.1 Exclusive Rights for Users in Mainland China (Personal Information Protection Law of the People’s Republic of China)

9.1.1 Right to Know and Right to Copy: Request to export all your account, order, and artwork data.

9.1.2 Right to Rectification and Erasure: Modify inaccurate personal information or apply for permanent account deletion. All your data will be erased or anonymized within 30 days after account termination, except transaction and tax records required to be retained by tax laws. Where immediate deletion is not feasible (such as in backup systems), we will take measures to render the data inaccessible and will delete it upon expiry of a reasonable period.

9.1.3 Right to Withdraw Consent: Withdraw consent for any data processing or cross-border transmission item by item, or opt out of marketing tracking. Withdrawal of consent shall not affect lawful data processing conducted prior to withdrawal.

9.1.4 Right to Restrict Processing: Request us to cease using your sensitive personal information for marketing or automated recommendation purposes.

9.1.5 Compliance Guarantee: We regularly conduct Personal Information Protection Impact Assessments for processing of sensitive personal data, cross-border data transfers and third-party data sharing activities, and retain all assessment records for three years.

9.2 Exclusive Rights for Users in the EU and the United Kingdom (GDPR)

9.2.1 Right to Data Portability: Export all your personal business data in standard CSV format.

9.2.2 Right to Object to Automated Decision-Making: Fully opt out of AI material parsing and personalised recommendations.

9.2.3 Right to Erasure (Right to be Forgotten): Submit an unconditional request for full deletion of all your account data.

9.2.4 Right to Lodge a Complaint: File a complaint with the data protection authority of the EU Member State where you reside.

9.2.5 Right to Withdraw Consent: Consent withdrawal shall be equally accessible as the original consent procedure without unreasonable barriers.

9.3 Exclusive Rights for California Users (CCPA / CPRA)

9.3.1 Right to Disclosure: Request a full list of all personal information we have collected and shared about you over the preceding 12 months.

9.3.2 Right to Opt Out of Sharing: A permanent direct link titled "Do Not Sell or Share My Personal Information" is placed in the website footer. Our platform automatically recognises Global Privacy Control (GPC) signals sent by your browser, which shall constitute a valid opt-out request.

9.3.3 Right to Limit Use of Sensitive Information: Restrict our use of your tax, payment, and geolocation sensitive information for targeted advertising.

9.3.4 Non-Discrimination Clause: Exercising your privacy rights will not result in price surcharges or restrictions on core platform features.

9.4 Exclusive Rights for Users Located in Canada (Personal Information Protection and Electronic Documents Act, PIPEDA)

9.4.1 Right of Access and Copy: You have the right to obtain a copy of all personal information we hold about you, including the sources of data collection, a list of third-party recipients and the purposes for which the data is used.

9.4.2 Right to Rectification: You may submit supporting materials to request correction or supplementation if any personal information stored by us is inaccurate or incomplete. If we confirm the information contains errors, we will notify all third parties that have previously received such information to make corresponding revisions.

9.4.3 Right to Withdraw Consent: You may withdraw your itemised consent at any time without preconditions for data processing, third-party sharing, marketing communications and Cookie tracking activities based on your consent. After withdrawal, we will cease the corresponding processing and shall not deny you access to core platform services as a result of your consent withdrawal.

9.4.4 Right to Restrict Use and Disclosure: You may require us to use your personal information solely for the core business purposes disclosed at the time of contracting and limit its use for secondary scenarios such as marketing and automated recommendations.

9.4.5 Right to Know Cross-Border Data Transfers: You are entitled to obtain the full list of overseas service providers receiving your personal data as well as their storage locations. We have completed data protection capability assessments for all overseas recipients and executed binding data protection contracts to ensure their protection standards are no less stringent than those required under Canadian privacy laws.

9.4.6 Right to Lodge a Complaint for Remedies: If you disagree with our personal information processing practices, you may first contact our Privacy Officer via privacy@nestworks.ai for communication. If no resolution can be reached through negotiation, you have the right to submit a formal complaint to the Office of the Privacy Commissioner of Canada (OPC).

9.4.7 Right to Data Portability: You may request us to export your account, artwork and order data in a standard, machine-readable format for transfer to other service platforms.

9.4.8 Data Retention Rule: We only retain your personal information for the shortest period necessary to fulfil collection purposes and legal obligations. Once such purposes are fulfilled, we will anonymise or delete your data proactively.

10. Data Retention

10.1 We will retain your personal information only for as long as necessary to achieve the purposes described in this Policy, or as required to comply with legal obligations, resolve disputes, prevent fraud, ensure security, enforce agreements, and protect legitimate rights and interests.

10.2 Retention periods may vary for different types of information. For example, account information is generally retained for the duration of the account; transaction, payment, risk control, compliance, and security logs may be retained for a longer period according to legal requirements or business needs; after you delete or close your account, some information may continue to be retained for a reasonable period in backup systems, audit records, or as required by law.

11. Data Security

11.1 We implement relevant administrative, technical and physical safeguards to secure the processing of your personal data, with the objective of protecting your personal data against loss, theft, as well as unauthorised access, disclosure, reproduction, misuse or alteration. Accordingly, we deploy security measures where appropriate and applicable, including but not limited to:

11.1.1 Pseudonymisation and encryption of personal data;

11.1.2 The capability to maintain the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

11.1.3 The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and

11.1.4 A process for regularly testing, assessing and evaluating the effectiveness of technical and organisational security measures for data processing.

11.2 However, no internet transmission or electronic storage method can guarantee absolute security. You should also properly safeguard your account credentials and avoid uploading, downloading, or sharing sensitive project files in insecure environments.

11.3 In the event of a security incident such as the leakage, tampering, or loss of personal information, we will take remedial measures in a timely manner in accordance with the law, and will notify the regulatory authorities and affected users within the time limit required by applicable law; for incidents involving the GDPR, notification will in principle be made within 72 hours.

12. International Data Transfers

12.1 Because we provide services to users worldwide, your personal information may be accessed, processed, or stored outside your country or region, including in China and in countries or regions where our cloud service, data analytics, customer support, security service, and other partner providers are located.

12.2 When cross-border data transfers occur, we will take reasonable safeguards in accordance with applicable law, such as signing data processing agreements, adopting contractual protection clauses, restricting access permissions, and encrypting transmission and storage, to protect the security of your personal information.

12.3 Exemption from Mandatory Consent for Statutory Disclosure: We may disclose your personal information without your prior consent when required to do so upon receipt of valid official documents issued by competent state authorities, including public security organs, people’s courts, cyberspace administrations and tax authorities.

12.4 If you are located in the European Economic Area, an EU Member State or the United Kingdom, we will process your personal information in compliance with the GDPR, UK GDPR and other applicable data protection laws.

13. Children's Privacy

13.1 The NestWorks services are not directed to children under the age of 13, or to children under the higher digital age of consent required by applicable law. If you have not reached the minimum age required in your country or region, please do not use the NestWorks services.

13.2 If we discover that we have unintentionally collected personal information from a child, we will delete the relevant information within a reasonable period. Parents or guardians who believe that a child has provided personal information to us may contact us at [support@nestworks.ai ]

14. Policy Changes

14.1 We may update this Privacy Policy from time to time. For material changes, we will notify you through website announcements, in-app notices, email, or other reasonable means. The updated Policy will indicate the effective date on the page.

14.2 By continuing to use the NestWorks services after changes take effect, you acknowledge that you have read and understood the updated Privacy Policy. For any updates, please refer to the designated webpage on the internal network of this website and always review our latest Privacy Policy.

15. Contact Us

15.1 If you have any questions about this Privacy Policy, wish to exercise privacy rights, or wish to make a complaint, please contact us through the following methods:

• • Operator: NestWorks
• • Service name: NestWorks
• • Email: support@nestworks.ai
• • Website: https://www.nestworks.ai/

15.2 Mailing address: Room 618, Block D, Zhifangzhou Hardware Innovation Center, Huaqiang North, Futian District, Shenzhen, Guangdong, China

15.3 If you have any questions regarding EU/UK data protection matters or wish to exercise your relevant rights, you may contact us via [support@nestworks.ai ].

15.4 Pursuant to Article 27 of the GDPR, as NestWorks is not registered within the European Economic Area, we will appoint an EU representative located in the EU prior to officially providing commercial services to users in the EU and the United Kingdom, and we will add the representative’s name and contact details to this Policy.

15.5 Should applicable laws in the future require the appointment of a UK representative, a Data Protection Officer or a local point of contact, NestWorks will supplement the relevant information in this Policy accordingly.

1. Acceptance of Terms

1.1 Welcome to the NestWorks website (the "Website"). The Website is operated by SHENZHEN NESTWORKS TECHNOLOGY CO., LTD (the "Company", "we", "us," or "our"). The Website provides information about the Company's business, products, technologies, and services.

1.2 When you first visit the Website, we will prompt you to read these Terms via a pop-up window. If you click “I have read and agree” or otherwise expressly indicate your acceptance, you are deemed to have read, understood, and agreed to be bound by all the terms and conditions of these NestWorks Terms of Service (these “Terms”). If you do not agree to any part of these Terms, please stop using the Website immediately.

1.3 These Terms apply to all visitors and users of the Website. Whether or not you register, subscribe, or otherwise interact with the Website, you are bound by these Terms.

1.4 The Website currently does not provide user accounts, paid functions, subscription services, or transaction functions. The Website is merely a display window for the Company's business and does not constitute any legally binding offer or commitment.

1.5 You must have reached the age of majority in your jurisdiction to access and agree to these Terms. If you are a minor, your guardian must consent to or execute these Terms on your behalf.

2. Description of the Service

2.1 The Website is a display platform for the Company's business, products, technologies, and services, primarily including but not limited to:

• (a) Company introduction and team showcase;
• (b) Product/service introduction and case studies;
• (c) Technical blog, industry insights, and public content;
• (d) Contact information and business cooperation inquiry entry.

2.2 The Website currently does not provide:

• (a) user registration or account systems;
• (b) online transaction or payment functions;
• (c) content subscription or membership services;
• (d) user-to-user interactive communities.

If such functions are added in the future, the Company shall govern them through updates to these Terms or separate agreements.

2.3 The Company reserves the right to change, suspend, or terminate all or part of the Website's functions at any time, provided that the Company will notify you in advance by reasonable means, such as an announcement posted on the Website.

3. Intellectual Property Rights

3.1 All content on the Website (including but not limited to text, images, audio, video, charts, source code, logos, trademarks, trade names, designs, layouts, databases, etc.) is the intellectual property (including but not limited to copyrights, trademark rights, patent rights, trade secrets, etc.) of the Company or its authorized licensors, and is protected by applicable laws and regulations.

3.2 Without prior written permission from the Company, you shall not copy, reproduce, disseminate, modify, adapt, distribute, rent, exhibit, perform, broadcast, communicate to the public, translate, compile, or use for commercial purposes any such content in any manner.

3.3 "NESTWORKS", “Chao Jiang”, the Company's logo, and other Company identifiers are registered or used trademarks of the Company. They may not be used without written authorization.

3.4 Subject to your compliance with the foregoing provisions, you may browse, cache, or print the content of the Website for the following purposes: (a) personal study, research, or non-commercial information acquisition; or (b) reasonable use for the purpose of evaluating potential business cooperation with the Company. Any such use shall indicate the source of the content and shall not distort or tamper with the content.

3.5 Any unauthorized use may constitute infringement. The Company reserves the right to pursue legal liability in accordance with applicable laws.

4. User Conduct / Acceptable Use

4.1 When using the Website, you shall comply with the laws and regulations of the People's Republic of China and these Terms, and shall not engage in any illegal, non-compliant, or activities violating public order or good morals, or that infringe upon the legitimate rights and interests of the Company or any third party.

4.2 You shall not use the Website to engage in any of the following activities:

• (a) Violating the laws and regulations of the People's Republic of China;
• (b) Endangering national security, leaking state secrets, subverting state power, or undermining national unity;
• (c) Harming national honor or interests;
• (d) Inciting ethnic hatred or discrimination, or undermining national unity;
• (e) Insulting or defaming others, or infringing upon the legitimate rights and interests of others;
• (f) Producing or disseminating obscene, pornographic, gambling, violent, murderous, terrorist, cult, or crime-inciting content;
• (g) False advertising, spreading rumors, or disrupting economic and social order;
• (h) Engaging in any commercial use of the Website;
• (i) Crawling, scraping, mirroring, deep linking, parsing, or data mining the Website without authorization;
• (j) Attacking, disrupting, damaging, scanning, penetrating, injecting malicious code, or bypassing technical measures of the Website or its servers;
• (k) Impersonating the Company or any of its staff, partners, or affiliates;
• (l) Any other activities in violation of laws, regulations, rules, or these Terms.

4.3 You shall bear full responsibility for all content you submit, post, upload, or transmit through the Website.

5. User Submissions

5.1 Any opinions, suggestions, inquiries, comments, feedback, files, images, or other content you submit to the Company through the Website's "Contact Us" form, email, or other channels (the "User Submissions") shall be deemed to be submitted with your understanding and agreement subject to the following:

• (a) You bear full responsibility for the truthfulness, legality, and accuracy of User Submissions;
• (b) You represent and warrant that you own the legal rights to the User Submissions, or have obtained lawful authorization from the relevant rights holders;
• (c) You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable right to use, copy, modify, compile, disseminate, publish, translate, distribute, and display such User Submissions for any lawful purpose related to the Company's business;
• (d) If your User Submissions contain others' personal information, trade secrets, or legally protected content, you shall have obtained lawful authorization from the relevant parties;
• (e) The Company has the right but not the obligation to review, filter, delete, block, or refuse any User Submissions.

5.2 If you do not wish the Company to use your User Submissions in the manner set forth above, you may notify the Company in writing (including but not limited to by email) to withdraw your authorization, either at the time of submission or thereafter. Upon receipt of such notice, the Company will cease using and delete the relevant User Submissions within ten (10) business days, except where otherwise provided by applicable laws or regulations, or where the Company has already taken irreversible actions based on such User Submissions (such as publicly released press releases or case reports).

6. Third-Party Links

6.1 The Website may contain links to third-party websites, web pages, content, resources, or services. Such links are provided solely for your convenience.

6.2 The Company does not review, recommend, warrant, or assume any liability for the truthfulness, legality, accuracy, completeness, reliability, availability, security, or infringement status of any third-party websites, web pages, content, resources, or services.

6.3 When you access, browse, or use any third-party website, web page, content, resource, or service, you shall assess the risks yourself and shall be subject to the terms and privacy policy of such third party.

6.4 Any disputes, losses, or damages arising from your use of any third-party website, web page, content, resource, or service shall be resolved between you and the relevant third party. The Company assumes no responsibility.

7. Disclaimer and Limitation of Liability

7.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, the Company expressly disclaims all warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, completeness, timeliness, availability, security, or freedom from viruses or errors.

7.2 In no event shall the Company or its directors, employees, shareholders, affiliates, agents, partners, or suppliers be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages (including but not limited to loss of profits, loss of goodwill, data loss, business interruption, cost of substitute services, loss of opportunity, etc.) arising out of or in connection with your access to, browsing of, or use of the Website, even if the Company has been advised of the possibility of such damages.

7.3 If the Website contains forward-looking statements, the Company assumes no obligation to update such statements. The realization of forward-looking statements is subject to multiple factors and is uncertain.

7.4 The Company shall not be liable for any errors, omissions, interruptions, viruses, defects, delays, loss of information, or unauthorized third-party alteration of the Website, but will use commercially reasonable efforts to remedy such issues as soon as practicable.

7.5 The limitations of liability herein shall apply to the maximum extent permitted by applicable law. Where applicable law does not permit all or part of such limitations, the disallowed portion shall not apply, but the remaining portions shall remain in effect to the maximum extent permitted by law.

8. Indemnification

8.1 You agree to fully indemnify, defend, and hold harmless the Company and its directors, employees, shareholders, affiliates, agents, partners, and suppliers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees, litigation costs, appraisal fees, notarization fees, preservation fees, enforcement fees, etc.) arising out of or related to your breach of these Terms, violation of any law, or infringement of any third-party rights.

8.2 The Company reserves the right to defend any such claim at its sole discretion, and to settle or handle the matter as it sees fit. Such defense, negotiation, or handling shall not affect your indemnification obligations.

9. Modifications and Termination

9.1 The Company reserves the right to modify these Terms at any time for any reason, including but not limited to business adjustments, changes in laws, or operational needs. The modified Terms shall automatically supersede the original Terms upon posting on the Website.

9.2 Your continued access to or use of the Website after any modification of these Terms shall be deemed your acceptance of the modified Terms.

9.3 If you do not agree to the modified Terms, you must immediately stop using the Website. User Submissions you submitted before the effective date of the modified Terms shall still be governed by the original Terms.

9.4 The Company reserves the right to restrict, suspend, or terminate your access to the Website at any time, for any reason, without prior notice.

9.5 The following provisions shall survive termination of your use of the Website: Section 7 (Disclaimer and Limitation of Liability), Section 8 (Indemnification), Section 10 (Governing Law and Dispute Resolution), and any other provisions which by their nature should survive.

10. Governing Law and Dispute Resolution

10.1 The formation, performance, interpretation, validity, modification, supplementation, and dispute resolution of these Terms shall be governed by the laws of the People's Republic of China (excluding the laws of Hong Kong SAR, Macao SAR, and Taiwan Region for the purposes of these Terms).

10.2 Any dispute, controversy, or claim arising out of or in connection with these Terms or the use of the Website shall first be resolved through friendly negotiation between the parties.

10.3 If the dispute cannot be resolved through negotiation, either party may submit the dispute to the Shenzhen Court of International Arbitration ("SCIA") for arbitration in accordance with its then-current effective arbitration rules. The seat of arbitration shall be Shenzhen, and the language of arbitration shall be Chinese. The arbitral award shall be final and binding on both parties.

10.4 The headings of these Terms are for convenience only and shall not affect the interpretation of the relevant provisions.

10.5 If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity of the remaining provisions shall not be affected.

10.6 These Terms, together with the Company's Privacy Policy and Cookie Policy, constitute the entire agreement governing your use of the Website. In the event of any conflict between these Terms and the Privacy Policy or Cookie Policy, these Terms shall prevail with respect to the conflicting subject matter.

10.7 The Chinese and English versions of these Terms shall have equal legal effect. In the event of any conflict or inconsistency between the Chinese and English versions, the Chinese version shall prevail, without prejudice to the application of the laws of the People's Republic of China.

Contact Us

If you have any questions, comments, or suggestions regarding these Terms or the Website, please contact us through the following channels:

Email: 【 support@nestworks.ai 】

Office Address: Room 618, Block D, Zhifangzhou Hardware Innovation Center, Huaqiang North, Futian District, Shenzhen, Guangdong, China

Phone: Please refer to the “Contact Us” page on the Website.